Terms & Conditions

These terms and conditions govern the use of Elle Aime Upholstery services by your customers. By engaging our services, you agree to abide by these Terms. 

1 – All services are provided based on the specifications and requirements agreed upon between the Customer and the Company. 

2 – Elle Aime Upholstery will provide the Customer with an estimate for the proposed services. Estimates are subject to change if additional work is required or if specifications change. 

3 – Payment for services will be based on the final agreed-upon price, which may differ from the initial estimate. 

4 – 50% deposit will need to be paid on the starting date & not refundable The deposit will be deducted on your final invoice 

5 – Every invoices have to be paid fully on the delivery date Deposits and outstanding balances are payable via bank transfers with the IBAN NUMBER, by cash or credit card at the shop. 

6 – Late payments & collection will incur additional charges or affect the completion timeline. 

7 – We will make reasonable efforts to complete the services within the agreed upon timeframe. Delays may occur due to unforeseen circumstances, and we will not be held liable for such delays.

8 – Delivery of upholstered items will be arranged with you and may incur additional charges depending on the distance.

9 – We offer a warranty period of 12 months on our upholstery services. This warranty covers defects in workmanship and materials. The warranty does not cover damage resulting from misuse, accidents, or normal wear and tear. 

10 – You must provide accurate and complete information regarding their upholstery needs and specifications. You are responsible for ensuring that the upholstered items are free from pests or contaminants. 

11 – For inquiries or concerns related to these Terms, please contact us at elleaimeupholstery@gmail.com 

12 – Our bespoke products are not refundable but can be exchanged. 

By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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